5 Questions with Chasity Cooper

Chasity Cooper: Community Development Director of HerAgenda.com The Director of Digital Community Development and Programming is responsible for managing Her Agenda’s subscription platform, #theAgenda. Moderating more than 200 members sounds daunting, but through leveraging the community management tool Slack, Chasity has developed an efficient process that further allows Her Agenda’s brand affinity to flourish. What makes Slack […]

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What Starbucks Did Right

There’s a golden rule in crisis communications: “Validate concern and show action.” It’s one of the core principles I was taught as a PR professional, and it is truer today than it has ever been before. Thanks to social media, smartphones, and the overall proliferation of media, it is almost impossible to cover up bad […]

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Mark Zuckerberg Chooses a Noun

At Slice, we’ve recently embraced how the renowned Harvard business professor Michael Porter describes strategy, “Strategy is about making choices, trade-offs.” In his recent testimony before the House Energy and Commerce Committee, Facebook CEO Mark Zuckerberg was asked to do just that: he had to choose a noun to define the expansive company he runs. […]

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5 Questions with Lindsay Patton-Carson

Lindsay Patton-Carson: Vice President, Customer Engagement of PiperWai Natural Deodorant As the VP of Customer Engagement, Lindsay Patton-Carson cultivates the brand voice behind PiperWai Natural Deodorant. We caught up with how she injects her personal sense of humor and turns it into the social voice that connects with customers. Where does your brand’s sense of […]

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